Life doesn't need to changeRaising a Concern

Concerns are an important source of information for us and are often raised by the people who use and rely on the care services we regulate; as well as their relatives, visitors, staff, involved professionals or neighbours.

At CDA Care, we welcome your concerns, complaints, comments and compliments about any service provider we regulate. We are unable legally however, to investigate individual complaints or resolve disagreements between people and their service providers.

How to raise a concern or feedback compliments about a care service

To raise a concern about CDA Care, you can contact us using the following methods:

By telephone: 01792 952843

Via email: [email protected]
Write to us: Poplar House, Tawe Business Village, Phoenix Way, Enterprise Park, Swansea SA7 9LA

Alternatively, please fill out the form below:

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